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Control center clerk

Company Name:
State of Minnesota
CONTROL CENTER CLERK$ 14.61-$ 19.30 hourly
Date Posted: 06/04/2014
Closing Date: 06/11/2014
Working Title: Control Center Clerk
Hiring Agency: Human Services Dept
Division/Bureau: Anoka Regional Treatment Ctr
Location: Anoka
Who May Apply: Open to all qualified job seekers
Posting Number: 14DHS001106
Employment Conditions: Permanent, Part-time , 50%
Work Shift: Rotating Shift
Days of Work: Varies
Travel Required: no
Job Grouping: Adm. Support & Hospitality
Classified Status: Classified
What''s Great About This Job:
GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year. DHS is an Equal Opportunity/Affirmative Action, veteran friendly employer. DHS is committed to ensuring culturally responsive services and recognizes that a diverse workforce is essential. To build a diverse workforce DHS strongly encourages individuals with disabilities, people of color, American Indians and veterans to apply.
Job Description: This is a permanent, part time (.50) rotating vacancy. This position is anticipated for partial employer contribution towards insurance benefits.
This position namely exists to serve as the Central Communication Services at Anoka Metro Regional Treatment Center. It provides central communication services, central reception and information services, and transcription/word processing. It also, assists with staff scheduling and clerical support for the nursing administration.
Principal responsibilities are as follows:
1) To provide central communication services using a console, radio base unit, and paging equipment; to provide central reception and information services to visitors, construction workers or volunteers, to transcribe and edit documents into proper form using a computer/work processor and appropriate software and techniques; and to perform clerical services assigned to the work area.
2) Provide prompt and courteous central communication services for the Center so that emergency and routine communication services are provided in an efficient, effective, and professional manner.
3) Working with the nursing administration to maintain daily unit staff schedules. This entails accurately updating the daily schedule master copy; properly documenting staff sick leaves, shift changes, and overtime; and assisting in finding staff coverage for unplanned absences.
4) Transcribing and editing documents using a computer/word processor, applying proper grammar, punctuation, and spelling.
5) Additional administrative and clerical duties as assigned, such as photocopying, faxing, mail handling, and taking meeting minutes.
Minimum Qualifications: 1) Data entry skils sufficient to create and edit documents.
2) Customer service skills sufficient to provide courteous, professional assistance in person, in writing, and on the telephone.
3) The ability to speak, read and write English; the ability to clearly announce information when responding to emergency calls.
4) The ability to prioritize multiple tasks in order to meet deadlines.
5) Leadwork skills sufficient to work with the nursing administration to maintain daily unit staff schedules
Requires occasionally lifting such articles as file boxes and/or lifting and carrying light objects frequently. May involve sitting most of the time.
Preferred Qualifications: 1) Experience working in a hospital environment.
2) Working knowledge of Microsoft Word and Excel.
Selection Process: The selection process is a resume-based, skill-matching process. Your resume will be entered into a database. The software program matches your skills with the skills needed to perform the duties of the position. If your skills match the required skills for this position, the department may contact you.
NOTE: To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Reference/background checks - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
How to Apply: Most State selection processes utilize a resume-based screening process. You will be contacted by agency staff if your background best matches the selection criteria on this job posting. To apply for this position, click the APPLY box found at the bottom of this job announcement. For additional information about the State?s selection process, go to .
Contact for More Information: Leane Schneider, leane. .us.

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